Borneo Tree House Hotel Kota Kinabalu, Kota Kinabalu ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Borneo Tree House, Jln. Tubobon Kg. Ratu, Kota Kinabalu, Malaysia, 88450

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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Urban Cabin

Max:

2 persons

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Standard Room

Max:

4 persons

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Family Room

Max:

6 persons

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Kota Kinabalu 7.1 mi

Airports

Kota Kinabalu International (BKI) 17.7 mi

Train

North Borneo Railway 11.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free parking

Baggage storage

24-hour services

24-hour reception

General

Free Wi-Fi
Parking
24-hour reception

Sports & Fitness

Fitness center

Dining

Restaurant

Spa & Leisure

Outdoor swimming pool

Room features

Air conditioning

Media

Television
Telephone

Location

Borneo Tree House, Jln. Tubobon Kg. Ratu, Kota Kinabalu, Malaysia, 88450

Map view

Borneo Tree House, Jln. Tubobon Kg. Ratu, Kota Kinabalu, Malaysia, 88450

City landmarks

Jalan Sepanggar

Sepanggar Tunnel

1.6 mi

Mosque

Surau Al-Jannah @ taman Sepanggar

1.7 mi

606

Bukit bonduk @ gundul

2.3 mi

Events

Salut Commercial Centre

2.2 mi

Masjid Lembaga Koko Sabah

2.3 mi

Mosque

Surau Taman Putra Perdana

2.4 mi

Islamic Centre

2.4 mi

Church

Holy Family Catholic Church

2.5 mi

Jalan UMS Borneo Marine Research Institute

Marine Aquarium and Museum

2.9 mi

Mall

Grand Merdeka Mall

3.3 mi

Reviews and Ratings <br />

Feedback from previous guests about their experience.

66%

loved the resort and would return for another relaxing stay

6.6/10

Nice

Rooms

5.4

Location

8.0

Service

5.0

Dining

5.0

Patrick

United States of America, March 2025

7.2/10

I had a mixed experience at Borneo Tree House. The location was peaceful and close to nature, but the room and service left a lot to be desired.

Rooms

5.0

My room was dusty with sandy floors and a dirty toilet. I even found cobwebs on the ceiling and got bug bites in my bed!

Service

5.0

The customer service was really lacking. The staff didn't seem friendly or helpful when I asked for extra towels and blankets.

Location

8.0

The hotel is surrounded by beautiful greenery which felt calming and far from the city hustle.

Dining

5.0

The food was quite salty, and the restaurant had limited hours and options, which was disappointing.

Facilities

5.0

The pool was the highlight, but the bike I tried to rent was broken and there were no guides for hiking.

Jared

United States of America, February 2025

7.0/10

My stay at Borneo Tree House was mixed. The location was beautiful, surrounded by nature, but the overall experience was let down by cleanliness and service issues. The room felt dusty and unkempt, which made it hard to truly relax. On the plus side, I enjoyed the stunning pool area.

Rooms

5.0

The room was disappointing. It had dust, sandy floors, and even found cobwebs. I was bitten by a bug in bed, which made me question the cleanliness.

Service

5.0

Customer service left much to be desired. The receptionist was not helpful, and asking for an extra blanket took far too long.

Location

8.0

The location is great. Surrounded by lush greenery, it felt like an escape. I appreciated the proximity to nature.

Dining

5.0

Food was a letdown. Everything I tried was too salty, and the restaurant had limited hours and options.

Facilities

5.0

The pool area was gorgeous. but I found the lack of hiking guides and broken bicycles quite frustrating.

Andrew

United States of America, December 2024

5.8/10

My stay at Borneo Tree House was a mix of nature and convenience, which I really liked, but some things definitely fell short. The room was beautiful and integrated with trees, but I encountered issues with cleanliness. The pool was a highlight, but the dining options had limited hours and weren't the best.

Rooms

7.0

I absolutely loved the room design, especially with trees going right through it, but it did have some cleanliness issues like dust and a sandy floor.

Service

5.0

The service could've been better; I felt a bit overlooked at times. The staff didn't seem super friendly, and getting extra towels took way too long.

Location

8.0

The location was great for a nature escape, feeling far away from the city but still being close enough for convenience.

Dining

5.0

Dining was a letdown; the restaurant had weird hours and limited options. I found the food pretty salty and not that great.

Facilities

8.0

The pool was fantastic, especially one corner that was a bit deeper, making it the highlight of my stay. Other facilities need improvement.

Theodore

United States of America, November 2024

6.2/10

Staying at Borneo Tree House was a mixed experience for me. I loved the unique room setup surrounded by trees, but the cleanliness and customer service left much to be desired. It felt like a beautiful escape into nature, but I encountered several issues that dampened my stay.

Rooms

5.0

The room itself was charming with trees running through it (a unique touch!), but unfortunately, it was not clean. I found the floor sandy and the toilet dirty, which was disappointing.

Service

5.0

Customer service was another downside. I felt unwelcome, and when I asked for an extra blanket and towel, it took a long time to get a response.

Location

8.0

The location is great for nature lovers. Surrounded by greenery, it really felt like an escape, far from the city vibe (I appreciated that!).

Dining

5.0

The food wasn’t impressive. I found the flavors overly salty, which was a letdown considering I was looking forward to enjoying local dishes.

Facilities

5.0

While the setting is beautiful, the facilities need improvement. The bicycles were broken, and I didn't find any guides for hiking, which was surprising.

Maria

United States of America, November 2024

7.2/10

My stay at Borneo Tree House had its ups and downs. While I really enjoyed the lush surroundings and the unique tree-based rooms, I was disappointed by the cleanliness and the customer service. The pool was great, but the dining options and food quality definitely need some improvement.

Rooms

5.0

The treehouse design was fabulous, but I found my room dusty and sandy, and there was a bug bite incident that made me question the cleanliness.

Service

5.0

Service was lacking; I felt unwelcome and had difficulty getting extra linens. The staff seemed distracted and not attentive to my needs.

Location

8.0

The place is beautifully nestled in nature, giving a great sense of seclusion while still being close enough to the city.

Dining

5.0

The food was quite salty and the restaurant hours seemed limited, which made dining here less enjoyable.